Privacy Notice

This Privacy Notice describes how Skillbase (“we”, “us”, or “our”) collects, uses, and shares information when you use our platform and services (“Service”).

1. Information We Collect

1.1 Information You Provide

• Account Information: Email address, username, and authentication data when you create an account
• User Content: Skills, scripts, descriptions, and other content you upload or create
• Transaction Data: Records of skill calls, credit purchases, and payouts
• Communications: Messages you send us or through the Service

1.2 Information Collected Automatically

• Usage Data: How you interact with the Service, including skill calls, page views, and feature usage
• Device Information: IP address, browser type, operating system, and device identifiers
• Log Data: Server logs including access times, errors, and request details

1.3 Information from Third Parties

• Authentication Providers: When you sign in with Google or other providers, we receive basic profile information
• Payment Processors: Transaction confirmations and payment status (we do not store full payment card details)

2. How We Use Information

We use collected information to:

• Provide, maintain, and improve the Service
• Process transactions and manage credits
• Communicate with you about the Service
• Detect and prevent fraud, abuse, and security incidents
• Comply with legal obligations
• Analyze usage patterns to improve user experience

3. Information Sharing

We may share your information with:

• Other Users: Your username and public skill information is visible to other users
• Service Providers: Third parties who help us operate the Service (hosting, analytics, payment processing)
• Skill Providers: When you call a skill, the skill provider may receive data you submit
• Legal Requirements: When required by law, court order, or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Data Submitted to Skills

IMPORTANT: When you call a Skill, the data you submit is processed by the Skill's execution environment. For platform-hosted Skills, this occurs in isolated sandbox containers operated by third-party infrastructure providers. For self-hosted Skills, your data is transmitted to and processed on the skill provider's systems. WE CANNOT GUARANTEE THE SECURITY OR CONFIDENTIALITY OF DATA SUBMITTED TO SKILLS. Do not submit sensitive personal information, financial data, or confidential business information to Skills unless you understand and accept the associated risks.

5. Data Security

We implement reasonable security measures to protect your information, including encryption in transit and at rest, access controls, and regular security assessments. However:

NO METHOD OF TRANSMISSION OR STORAGE IS COMPLETELY SECURE. WE CANNOT GUARANTEE THE ABSOLUTE SECURITY OF YOUR DATA. IN THE EVENT OF A DATA BREACH, OUR LIABILITY IS LIMITED AS SET FORTH IN OUR TERMS OF SERVICE. YOU USE THE SERVICE AND SUBMIT DATA AT YOUR OWN RISK.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. We may retain certain information as required by law or for legitimate business purposes, including:

• Transaction records for accounting and tax purposes
• Logs for security and fraud prevention
• Backups for disaster recovery

You may request deletion of your account, but some information may be retained as described above.

7. Your Rights

Depending on your location, you may have rights to:

• Access the personal information we hold about you
• Correct inaccurate information
• Delete your information (subject to legal retention requirements)
• Export your data in a portable format
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent

To exercise these rights, contact us at privacy@skillbase.work.

8. International Transfers

Your information may be transferred to and processed in countries other than your own, including the United States, where data protection laws may differ. By using the Service, you consent to such transfers.

9. Children's Privacy

The Service is not intended for children under 18. We do not knowingly collect information from children. If we learn we have collected information from a child, we will delete it.

10. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your session and authentication
• Remember your preferences
• Analyze usage patterns

You can control cookies through your browser settings, but some features may not work properly without them.

11. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

12. Changes to This Notice

We may update this Privacy Notice from time to time. We will notify you of material changes by posting the updated notice and changing the “Last updated” date. Your continued use after changes constitutes acceptance.

13. Contact Us

For questions or concerns about this Privacy Notice or our data practices, contact us at:

Email: privacy@skillbase.work